Terms of Service
Last Updated: May 19, 2026
Welcome to Nordem Hosting. By using our services, you agree to the following Terms of Service.
1. Definitions
- “Nordem Hosting”, “we”, “our”, or “us” refers to Nordem Hosting.
- “Client”, “customer”, or “user” refers to any individual or organization using our services.
- “Services” refers to all hosting-related services provided by Nordem Hosting, including but not limited to web hosting, VPS hosting, dedicated servers, cloud services, colocation, domain services, and related infrastructure.
2. Acceptance of Terms
By accessing or using our services, you confirm that you agree to these Terms of Service and our Privacy Policy.
If you do not agree, you must not use our services.
3. Services
Nordem Hosting provides global hosting infrastructure and server services through data centers located in multiple countries worldwide.
We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.
4. Account Responsibility
You are responsible for:
- Maintaining the security of your account
- Keeping your login credentials confidential
- All activities conducted under your account
- Providing accurate and up-to-date information
You must immediately notify us of any unauthorized access or security breach.
5. Acceptable Use
You may not use our services for:
- Illegal activities
- Spam or phishing
- Malware distribution
- DDoS attacks
- Unauthorized access or hacking
- Copyright infringement
- Fraudulent activity
- Hosting abusive, harmful, or illegal content
- Child exploitation material
- Terrorist or extremist content
Nordem Hosting reserves the right to suspend or terminate services immediately for violations.
6. Payments
- All services must be paid in advance unless otherwise agreed.
- Failure to pay invoices on time may result in suspension or termination.
- Fees are non-refundable unless stated otherwise.
- Chargebacks or fraudulent disputes may result in permanent account termination.
7. Uptime & Maintenance
We aim to provide reliable and stable services but do not guarantee uninterrupted availability unless stated in a separate SLA agreement.
Scheduled maintenance may temporarily affect service availability.
8. Backups
Clients are solely responsible for maintaining backups of their data.
While we may provide backup services, Nordem Hosting is not responsible for data loss under any circumstances.
9. International Infrastructure
Our infrastructure operates across multiple countries and regions worldwide.
By using our services, you understand and agree that your data may be processed, transferred, and stored internationally.
10. Limitation of Liability
Nordem Hosting shall not be liable for:
- Data loss
- Downtime
- Indirect damages
- Loss of profits
- Business interruption
- Third-party actions
- Force majeure events
Our total liability shall never exceed the amount paid by the client for the affected service during the previous 30 days.
11. Termination
We reserve the right to suspend or terminate services without notice if:
- These terms are violated
- Payment is overdue
- Abuse or security risks are detected
- Required by law enforcement or legal obligations
12. Changes to Terms
We may update these Terms of Service at any time.
Updated versions will be published on our website and become effective immediately upon publication.
Privacy Policy
Last Updated: May 19, 2026
At Nordem Hosting, we value your privacy and are committed to protecting your personal data.
1. Information We Collect
We may collect:
- Name
- Email address
- Billing information
- IP addresses
- Server logs
- Payment details
- Support communications
- Device and browser information
2. How We Use Information
We use collected information to:
- Provide and maintain services
- Process payments
- Prevent abuse and fraud
- Improve network security
- Respond to support requests
- Comply with legal obligations
3. Global Data Processing
Because Nordem Hosting operates servers in multiple countries, your information may be transferred, processed, or stored internationally.
We take reasonable steps to protect data in accordance with applicable privacy laws.
4. Logs & Monitoring
For security and operational purposes, we may collect server and network logs including:
- IP addresses
- Connection timestamps
- System activity
- Error logs
- Traffic patterns
These logs help us maintain service reliability and protect against abuse.
5. Cookies
Our website may use cookies and similar technologies for:
- Authentication
- Security
- Analytics
- Website functionality
You may disable cookies through your browser settings.
6. Data Sharing
We do not sell personal data.
We may share information with:
- Payment providers
- Data center partners
- Security and anti-abuse providers
- Authorities when legally required
7. Data Security
We implement reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, disclosure, or destruction.
8. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access your personal data
- Correct inaccurate information
- Request deletion
- Object to processing
- Request data portability
Requests may be submitted through our contact channels.
9. Data Retention
We retain information only as long as necessary for:
- Service delivery
- Legal compliance
- Security purposes
- Dispute resolution
10. Contact
For legal or privacy-related inquiries:
Nordem Hosting — Website: nordemhost.com